Curious About Herbotanic?
At Herbotanic, we want your experience to be as smooth and natural as our products. Check out our FAQs for quick answers, tips, and guidance to make your herbal journey even better.
Frequently Asked Questions?
Yes! Our herbal products are carefully crafted with natural ingredients to suit all skin types, including sensitive skin. We recommend doing a patch test before first use, especially if you have highly reactive skin.
To maintain their freshness and effectiveness, store products in a cool, dry place away from direct sunlight. Make sure to close lids tightly after each use.
Orders are usually processed within 1–2 business days. Delivery times depend on your location, but most orders arrive within 5–7 business days. You’ll receive a tracking number once your order ships.
Absolutely! Our products are designed to complement each other. For example, you can pair our herbal face wash with a moisturizer or hair oil for best results. If you’re unsure about combinations, our team is happy to guide you.
What if I’m not satisfied with my purchase?
Yes! All our products are 100% vegan and never tested on animals. We are committed to ethical, sustainable, and cruelty-free practices.
Each product page includes detailed descriptions and usage tips. If you’re unsure, our team is happy to guide you based on your skin type, hair type, or wellness needs—just reach out via our contact page.
Most of our herbal products are safe, but we recommend checking with your doctor before using any skincare or wellness product during pregnancy, especially essential oils or concentrated herbal formulations.
Currently, we ship within Europe. We plan to expand internationally soon, so stay tuned for updates on global shipping options.
Our products are formulated without harsh preservatives, so shelf life varies:
Creams & lotions: 6–12 months
Oils & serums: 12–18 months
Always check the expiration date on the packaging and store properly to maintain freshness.